The Hotel Carlton enjoys a prime location on Plaza de Federico Moyúa in Bilbao. Situated next to Gran Vía, it is less than a ten-minute walk from the Guggenheim Museum. Moyúa Metro Station is adjacent to the hotel, ensuring convenient access to the city and surrounding areas. Additionally, the airport bus stops nearby, offering easy transportation options.

The hotel features spacious accommodations in a range of categories, including standard rooms, superior rooms, demi suites, suites, and the exclusive Imperial Suite. Elegantly decorated with luxurious furnishings, each room includes a private bathroom, air conditioning, and a flat-screen TV for added comfort.

Dining at the Hotel Carlton is an experience in itself. The Artagan Restaurant showcases a diverse menu with high-quality cuisine, while the Bar Grill is an ideal spot for enjoying coffee, a selection of pintxos, and expertly crafted cocktails. The Carlton Terrace provides a setting for lunch, dinner, and snacks, along with picturesque views of Plaza Moyúa.

A range of services and facilities cater to both business and leisure travelers. The hotel features a business center with a computer and complimentary internet access, along with free Wi-Fi throughout the property. Guests can also take advantage of a fitness center with a gym, meeting rooms, a banquet hall, concierge services, and valet parking.